Frequently Asked Questions

How do I prepare for a tutoring session?
It is best if you prepare specific questions to ask about your assignment, homework or other practice questions, which you are unable to answer. Try a compile a list of topics that you would like to go over and come with a clear and well-rested mind.
What do I bring to a tutoring session?
Bring your class notes, textbook, assignments, quizzes, exams - anything that will enable the tutor to understand the direction of the course and determine where you're having trouble. It is often very helpful to bring a list of questions.
Where do you usually meet students?
Meeting places always happen at mutually agreed upon locations, which may include but are not limited to coffee shops, libraries, students'/tutors' homes, campus cafeterias, tutoring centres, etc.
Can you tutor me or my child in my home?
Absolutely. Some students feel more secure and more comfortable in their own home; however, depending on how far we need to travel, we may charge you a little extra for gas and travel time.
What are your tutors' credentials?
All our tutors are carefully curated and vetted through a screening process. Every tutor is required to pass a test in every subject they wish to tutor, regardless of their credentials or experience.
When are you available for tutoring?
It is up to the student and the tutor to discuss the best time to meet, and availability varies among tutors. Most tutors are available evenings and weekends, while others can meet during the day.
What type of payment do you accept?
We accept all major credits cards (Visa, Mastercard and American Express), PayPal, cheques, email money transfers and cash. However, cash is accepted during in-person tutoring sessions only.
Are you able to issue a receipt?
We issue two types of receipts: payment receipts and tutoring receipts. Tutoring receipts contain a complete list of hours with dates for each session. Receipts can be obtained upon request.